Sorrento

Released
2019
Designers
Alan Morley
Stefan Leth
Materials
Teak

Invite your imagination on a journey to this beautiful Southern Italian peninsula, where you’re sipping Limoncellos and snacking on olives and nuts, and before too long realise that you are in fact in your own garden enjoying the most luxurious of all of our garden furniture, the Sorrento.

This premium range has been a real success with our customers, which is why we’ve now introduced a dining set to the collection, alongside the highly reviewed existing lounge set.

The wood used in this range is 100% premium quality teak, sourced from sustainable forests in Brazil and then manufactured in Vietnam. The FSC has awarded it their highest certification for responsible forestry.

It’s incredibly hard wearing and durable and will weather and age beautifully over time. You also get a 10 year warranty.

This luxury garden furniture really is absolute perfection!

Materials

Teak

Fabric Options

Agora Grafito
Agora Niebla

Warranty

10 Year Warranty

Care Guides

Sorrento Care Guide

Find a Retailer

The Collection

Frequently Asked Questions

For more information about Alexander Rose, material warranties, cushion care and more, visit our FAQ page. To contact the appropriate member of our team, visit our contact page.

How do I purchase Alexander Rose furniture?

Please visit our stockists page to find your nearest retailer. If you are a retailer wanting to stock Alexander Rose products, please click here to send us an enquiry or email [email protected]. If you are a commercial customer looking to purchase Alexander Rose furniture, please click here to send us an enquiry or email [email protected].

I have small cracks appeared in my hardwood furniture – is this normal?

Natural cracks occur in timber as the wood absorbs moisture and dries due to the climatic variation. This causes the timber to expand and contract which creates natural cracks on the surface. This will not affect the durability of your furniture. If you can fit a 10p coin into the crack, this may be a manufacturing fault and you can contact us for our advice.

Bees and wasps are nesting in my wooden furniture.

Wasps and Bees can use wood for their nests. The only way to prevent it would be to clean the furniture down with a product containing citronella.

Why has my wooden furniture developed black spotting?

Mould and mildew is a surface fungi that thrives in moist or damp conditions. The severity of the fungi growth will be dependent on how mild or extreme these environments are. However, please be assured that this will not affect the strength or durability of the furniture and is purely a cosmetic issue. If you wish to allow your furniutre to weather to a silvery grey, you can leave the black spotting and it will eventually disappear and after 4-5 months the overall appearance will all be grey in colour. Should you wish to treat the marked areas, we recommend applying a mould and mildew cleaner such as Dettol, which can be purchased from most supermarkets. When completed, wash the whole bench down with clean water. For better results you can follow up with a light sanding of the furniture, which will renovate the furniture back to its natural colour.

Do you offer a restoration service?

Yes. Our restoration service is open between October and March. Should you wish to receive a quote to clean or restore your furniture, please send images of your furniture to [email protected].

Why does my furniture have cracks on the ends/is cracking?

All hardwoods lose their minerals and salts and as they evaporate cracks will appear on the end grain (tops of chairs/end of tables/end of arms). This is normal. Sometimes the crack will open quite wide, especially in hot weather. They will close when it rains or is cooler. This cracking will not affect the stability of the furniture and in most cases occurs within the first few months and gets no worse. Treatment can help reduce cracking as our Timber Protector replaces some of the natural oil that is lost through evaporation.

My table has a warped slat on the top?

This can usually be repaired at our workshop. We would require proof of purchase and photographs from your customer. Depending on the age of the furniture, there may be an uplift and return fee and in some cases a repair charge. Please contact our sales office on 01444258931 who will be happy to assist you. (Note: Uneven surfaces (floor/patio) cause warping)

My table appears to have an uneven end or slats appear to have moved?

All our products have joints which have built in tolerances for movement, as wood is a natural product that expands and contracts with change of temperature and humidity. This will not affect the strength or durability of the product.

Can I jet wash my furniture?

Jet washing your furniture will not affect the durability of your hardwood furniture. It will remove the spring growth (the surface layer) and may lift the pores and grain of the wood. This will give your furniture a rough surface so you will need to sand the surface if you prefer a smooth finish. For the best result, we would recommend cleaning your furniture with our Cleaner and a stiff brush and then lightly sanding it with a grit 80 sandpaper.

Why are there water marks appearing on my wooden furniture?

These watermarks will in most instances occur when your bench is new, and rich in colour. The marks will not weaken the bench in any way. The watermarks generally appear on the back of the bench, typically because the bench will be sited facing the sun – meaning the back does not get a chance to dry naturally. If your bench is backed against a wall, the effect will be exacerbated. To treat this, wash the whole back of the bench down and expose it to the sun to dry it naturally.

How do I remove food and drink stains from my timber furniture?

If your table top is getting marked by food and drink, clean with a stiff brush and warm soapy water, or Timber Cleaner. Allow to dry and apply a layer of our Timber Shield which provides a protective layer that repels liquid.

I have applied a non Alexander Rose timber treatment to my wooden furniture - does my warranty still stand?

Appropriate maintenance must be carried out in accordance with Alexander Rose care instructions. Our treatments have been specially formulated to care for the materials we carefully select for our furniture. We will therefore not be responsible for any defects due to the application of any treatment product other than our recommended products. We are here to help though if you need advice at [email protected].

What is meant by 'normal wear and tear'?

By usual wear and tear, we mean any dents and scratches or normal deterioration that occurs through regular use. It also refers to any expected outcome of the weathering process i.e fading, cracking and splitting of hardwood products.

How do I register my warranty for my Alexander Rose products?

You don't need to. Just ensure you keep your proof of purchase so if you need to claim under your warranty, we can detect where and when you purchased your furniture.

What if my furniture arrives damaged (damaged in transit)?

Please contact the retailer where you purchased the goods from.

I am a hotel, can I purchase furniture directly from you?

Yes you can. Please call 01444258931 and ask to speak to the Commercial Sales team or email [email protected]. We can visit your hotel to discuss your requirements and draw up a floor plan if required. Please see our brochures for our full product range.

How do I order a spare part?

You can order your spare parts here. If you are unable to find the part you are looking for, please call the customer service team on 01444258931 or email [email protected] with a brief description and a photo if possible. We can then identify the part you need and see if we have it available.

What is FSC®, does my timber furniture come from sustainable sources?

FSC® means Forestry Stewardship Council which is a body that oversees the wood resources of countries all across the world. Following extensive audit and rigorous testing procedures, it issues certificates to those companies whose wood is from a sustainable source. We are proud that all of our timbers are FSC® certified. In simple terms they ensure that the forests are regenerated and the wildlife is protected.