Our Difference
Protected with a 3 year warranty
Rest assured your furniture is built to last and is protected with our 3 year warranty.
Frequently Asked Questions
Where can I purchase Alexander Rose care products?
You can purchase Alexander Rose treatments and covers from your nearest retailer, online stockists of Alexander Rose or click here to purchase them through our website.
What is meant by 'normal wear and tear'?
By usual wear and tear, we mean any dents and scratches or normal deterioration that occurs through regular use. It also refers to any expected outcome of the weathering process i.e fading, cracking and splitting of hardwood products.
How do I remove food and drink stains from my timber furniture?
If your table top is getting marked by food and drink, clean with a stiff brush and warm soapy water, or Timber Cleaner. Allow to dry and apply a layer of our Timber Shield which provides a protective layer that repels liquid.
Can I jet wash my furniture?
Jet washing your furniture will not affect the durability of your hardwood furniture. It will remove the spring growth (the surface layer) and may lift the pores and grain of the wood. This will give your furniture a rough surface so you will need to sand the surface if you prefer a smooth finish. For the best result, we would recommend cleaning your furniture with our Cleaner and a stiff brush and then lightly sanding it with a grit 80 sandpaper.